FEDERAL COURT OF AUSTRALIA

National Mutual Life Association of Australasia Limited, the application of National Mutual Life Association of Australasia Limited and AMP Life Limited [2016] FCA 1219

ORDERS

THE COURT ORDERS THAT:

1.    Pursuant to subsection 191(5) of the Life Insurance Act 1995 (Cth) (“the Act”), the requirements of paragraph (c) of subsection 191(2) of the Act be dispensed with insofar as it requires a summary of the Scheme approved by the Australian Prudential Regulation Authority (“APRA”) for the purposes of section 191 of the Act (“scheme summary”) be given to each owner of policies issued by AMP Life, the second applicant (“AMP Life Policy Owners”), provided that the applicants comply with the order sought in 3 below.

2.    Pursuant to subsection 191(5) of the Act, the requirements of paragraph (c) of subsection 191(2) of the Act be dispensed with insofar as it requires a scheme summary to be given to each owner of policies issued by NMLA, the first applicant (“NMLA Policy Owners”), provided that the applicants comply with the order sought in 3 below.

3.    The applicants carry out the following steps:

Publication

(a)    on or shortly after 7 October 2016, publish the notice of intention to make the application to the Court for confirmation of the Scheme (“Notice of Intention”), in terms of Annexure A to the originating application filed in this proceeding (“Application”), in the Commonwealth Government Notices Gazette (“Gazette”);

(b)    on or shortly after 8 October 2016, publish the Notice of Intention in the newspapers approved by APRA as listed in Annexure B to the Application (“newspapers”);

(c)    on or shortly after 8 October 2016, publish an advertisement about the Scheme substantially in the form of Annexure C to the Application in the front section of the same newspapers referred in 3(b) above;

Webpages and email

(d)    from on or shortly after 8 October 2016 (but not before the Notice of Intention has been published in both the Gazette and newspapers) up to and including the Effective Date as defined in the Scheme (“effective date”), make a copy of the following documents available for viewing and download on the dedicated webpages www.amp.com.au/transfer and www.amp.co.nz/transfernz (“webpages”):

(i)    the Notice of Intention;

(ii)    the Scheme document in the form of Annexure E to the Application;

(iii)    the scheme summary;

(iv)    the actuarial report of Anton Kapel, the Appointed Actuary of the applicants dated 8 August 2016; and

(v)    the actuarial report of John Nicholls of Willis Towers Watson, an independent actuary dated 2 September 2016 (together, the “scheme documents”);

(e)    from on or shortly after 8 October 2016 up to and including the Effective Date, include links to the webpages on:

(i)    the websites of AMP Group: www.amp.com.au and amp.co.nz; and

(ii)    “My AMP” (an online customer portal used by the applicants’ customers);

(f)    from on or shortly after 8 October 2016 up to and including the date of the confirmation hearing of the Scheme (“confirmation hearing”), establish dedicated email addresses in both Australia and New Zealand as specified in the Notice of Intention to receive enquiries about the Scheme;

(g)    from on or shortly after 8 October 2016 up to and including the date of the confirmation hearing, establish an online feedback facility on the webpage www.amp.co.nz/transfernz to receive enquires about the Scheme;

Mail out

(h)    between 10 October 2016 and 12 October 2016 (or shortly after), send, by regular pre-paid post, the scheme summary to all NMLA Policy Owners who are owners of policies issued by NMLA in Australia and New Zealand up to and including 5 October 2016, except for policy owners for whom NMLA has no record of a current mailing address;

(i)    for persons who become NMLA Policy Owners in Australia on and from 6 October 2016 up to and including 25 days prior to the date of the Confirmation Hearing, send, by regular pre-paid post, the scheme summary in their Welcome Pack to those policy owners, in accordance with NMLA's normal operating procedures, within 2 business days (or shortly after) of NMLA accepting that policy owner's application for cover;

(j)    for persons who become NMLA Policy Owners in New Zealand on and from 6 October 2016 up to and including 25 days prior to the date of the Confirmation Hearing, provide the scheme summary to those policy owners in accordance with NMLA's normal operating procedures, by regular pre-paid post with their joining documentation or by email within 2 business days (or shortly after) of NMLA accepting that policy owner's application for cover;

(k)    in the event that posted material referred to above is returned undelivered up to and including 25 days prior to the date of the confirmation hearing, to the extent reasonably practicable, follow the Part 9 Returned Mail Procedure for the posted material referred to in 3(h) above and follow the Standard Returned Mail Procedure for posted material referred to in 3(i) and 3(j) above, to identify a new mailing address for the relevant policy owner and, if identified following that procedure, resend the scheme summary to that new address;

Public Inspection

(l)    from 10 October 2016 to 2 November 2016 (inclusive), make a copy of the scheme documents available for public inspection from 9.00 am to 5.00 pm at each location on weekdays at the places specified in the Notice of Intention;

Call Centre

(m)    from on or before 10 October 2016 up to and including the date of the confirmation hearing, establish a call centre to handle calls about the Scheme made to the dedicated toll free phone numbers in Australia and New Zealand as specified in the Notice of Intention (“call centre”);

(n)    train call centre staff to handle calls to the call centre relating to the Scheme;

Other Notification

(o)    on request, from on or shortly after 8 October 2016, until the date of the confirmation hearing, as soon as reasonably practicable, provide a copy of the scheme documents to NMLA Policy Owners and AMP Life Policy Owners free of charge;

(p)    on or shortly after 6 October 2016, communicate the Scheme to AMP Group's licensed advisers and independent advisers in the applicants' next publication of the applicants' newsletters to advisers in Australia and New Zealand by email in substantially the form of Annexure D to the Application; and

(q)    from on or shortly after 8 October 2016 up to and including the Effective Date, include product disclosure statement updates in relation to the Scheme on the webpage www.amp.com.au/pdsupdates.

4.    The application otherwise be adjourned until 10.15 am on 7 December 2016 before Gleeson J for a confirmation hearing.

5.    The applicants pay the costs of the proceedings of the Australian Prudential Regulation Authority as agreed or, if agreement cannot be reached, as assessed.

6.    The applicants and the Australian Prudential Regulation Authority have liberty to apply on two clear days’ notice.

Note:    Entry of orders is dealt with in Rule 39.32 of the Federal Court Rules 2011.

REASONS FOR JUDGMENT

GLEESON J:

1    The applicants have applied to the Court for orders pursuant to the Life Insurance Act 1995 (Cth) (“Act”) confirming a proposed scheme for the transfer of part of the life insurance business of the first applicant (“NMLA”) to the second applicant (“AMP Life”).

2    On 5 October 2016, the applicants applied for dispensation from the requirement of s 191(2)(c) of the Act to give an approved summary of the scheme to every affected policy owner, on the basis that the applicants will undertake alternative procedures to draw the scheme to the attention of affected policy owners (“notification program”). After hearing submissions from Mr Jackman SC, senior counsel for the applicants, I made the orders sought. These are my reasons for making those orders.

3    The dispensation application was supported by the following affidavits:

(1)    affidavit of Dean Thomas, Director Product Strategy and Services, employed by AMP Services Ltd, affirmed on 22 September 2016;

(2)    affidavit of Anton Kapel, appointed actuary of each of the applicants, sworn 21 September 2016; and

(3)    affidavit of John Nicholls of Willis Towers Watson, an independent actuary, sworn 21 September 2016.

4    Mr Tran appeared on behalf of the Australian Prudential Regulation Authority (“APRA”) at the hearing of the dispensation application. Mr Tran informed the Court that APRA had no objection to the making of the dispensation orders, and was satisfied with the proposed notification program. The attitude of APRA to the dispensation application is significant: cf QBE Insurance Australia Limited, in the matter of QBE Insurance Australia Limited [2012] FCA 1127 (“Re QBE”) at [18]; In the matter of Colonial Portfolio Services Ltd [1999] FCA 1779; (2000) 11 ANZ Insurance Cases 90-103 at [28]; Re Royal & Sun Alliance Life Assurance Ltd [2000] FCA 1259; (2000) 104 FCR 37 at [24]–[28]; see The Application of Commonwealth Life Ltd & Anor [2003] FCA 501; (2003) 12 ANZ Insurance Cases 90-117 at [10]. APRA is the prudential regulator of insurance businesses in Australia and, consequently, has an important role in ensuring that the interests of policy owners are protected. By s 193(3) of the Act, APRA is entitled to be heard on the application for confirmation of the scheme.

Background to dispensation application

5    The following background facts are based substantially on the detailed written submissions filed in support of the dispensation application.

6    On 30 March 2011, AMP Limited (“AMP”) merged with AXA Asia Pacific Holdings Limited under a scheme of arrangement under s 411 of the Corporations Act 2001 (Cth). As a consequence, NMLA became a wholly-owned subsidiary of AMP, and in turn, a related body corporate of AMP Life. NMLA and AMP Life are part of the AMP group of companies (“AMP Group”), the ultimate parent company of which is AMP. Under the existing arrangements, the boards of NMLA and AMP Life are composed of the same directors and meet concurrently.

7    Both NMLA and AMP Life are:

(1)    incorporated in Australia (on 12 August 1869 and 2 January 1998, respectively);

(2)    unlisted Australian public companies;

(3)    registered pursuant to the Act to carry on life insurance business in Australia;

(4)    licensed under the Insurance (Prudential Supervision) Act 2010 (NZ) to conduct insurance business in New Zealand; and

(5)    wholly owned subsidiaries of AMP.

AMP

8    AMP is a top 20 ASX-listed company with approximately $140 billion in assets, and is an authorised non-operating holding company under s 28A of the Act. AMP and its subsidiaries employ approximately 5,500 people in Australia and New Zealand and has around 4 million customer relationships.

NMLA

9    NMLA writes a range of life insurance products, including life risk insurance products and investment life insurance products. In particular, NMLA issues the following types of group and retail risk insurance products in both Australia and New Zealand:

(1)    income protection;

(2)    death;

(3)    terminal illness;

(4)    total and permanent disability;

(5)    trauma; and

(6)    disability income.

10    NMLA has six statutory funds which are structured as follows:

11    As at 2 September 2016, there were approximately 350,706 NMLA policy owners in Australia and New Zealand (approximately 231,543 in Australia and approximately 119,163 in New Zealand ).

12    NMLA also has a shareholders’ fund (“NMLA shareholders’ fund”) which is maintained separately from its statutory funds. No life insurance business is conducted from the NMLA shareholders’ fund.

AMP Life

13    AMP Life currently writes a range of life insurance products, including risk insurance and life investment products. AMP Life also has some in-force participating capital guaranteed business.

14    AMP Life has three statutory funds which are structured as follows:

15    As at 15 June 2016, there were approximately 500,236 AMP Life policy owners (approximately 337,741 in Australia and approximately 162,495 in New Zealand).

16    AMP Life also has a shareholders’ fund (“AMP Life shareholders’ fund”) which is maintained separately from its statutory funds. No life insurance business is conducted from the AMP Life shareholders’ fund.

New Zealand life insurance business

17    The New Zealand life insurance businesses of both NMLA and AMP Life are conducted through branches forming part of statutory funds established and maintained by NMLA and AMP Life, respectively, pursuant to the requirements of the Act.

Overview of scheme

18    NMLA will transfer its Australian and New Zealand life insurance business (“business”) to AMP Life, which will involve the transfer of:

(1)    all of NMLA’s contracts of life insurance referable to the business;

(2)    all of NMLA’s liabilities under the contracts of life insurance referable to the business; and

(3)    certain business assets and liabilities of NMLA.

19    In substance, the scheme provides for the transfer of policies from one insurer within a group to another within the same group.

Transfer agreement

20    On 20 September 2016, NMLA and AMP Life entered into a conditional transfer agreement by which AMP Life has agreed with NMLA to assume its liabilities in respect of contracts of insurance issued, entered into or assumed by NMLA in the course of its life insurance business in Australia and New Zealand (“transfer agreement”). The terms of the transfer agreement form part of the scheme.

21    It is not intended that the entirety of the NMLA portfolio be subject to the scheme. The life insurance business carried on by NMLA in Taiwan, which is a closed book, will not be transferred to AMP Life. This business is referable to NMLA’s statutory fund no. 3.

22    The transfer agreement is conditional on:

(1)    confirmation of the scheme by this Court under Pt 9 of the Act;

(2)    approval from the New Zealand regulator, the Reserve Bank of New Zealand, in accordance with ss 44 and 53(2) of the Insurance (Prudential Supervision) Act 2010 (NZ); and

(3)    approval from the Treasurer of the Commonwealth of Australia (or other responsible Minister) in accordance with s 41 of the Insurance Acquisitions and Takeovers Act 1991 (Cth) (“IATA”) to the effect that there is no objection to AMP Life acquiring the life insurance business of NMLA in Australia in New Zealand.

23    The Commonwealth Minister for Revenue and Financial Services has given the applicants written advice that she has made a “go-ahead decision” under s 41 of the IATA conditional on the Court’s confirmation and the Reserve Bank of New Zealand approval. The Reserve Bank of New Zealand has confirmed in writing that it has no objection to the applicants proceeding with the dispensation application. It is anticipated that Reserve Bank of New Zealand approval will be obtained following provision of further information after conclusion of the notification program.

Outline of scheme

24    In summary, the scheme will have the following effect:

(1)    all of the life insurance business of NMLA in Australia and New Zealand, including all of the life insurance contracts and life insurance liabilities as well as certain assets and liabilities related to that business, will be transferred to AMP Life. AMP Life will indemnify NMLA against all present, future or contingent claims, losses, liabilities, costs and expenses that might arise in connection with the life insurance contracts;

(2)    the transfer will not change the terms of any life insurance contract, or affect any claim in respect of any life insurance contract, issued by NMLA other than that AMP Life will become the insurer and the statutory fund to which it is referable will change;

(3)    NMLA policy owners will continue to have the same rights and obligations under or in respect of any insurance contract or claim, but with AMP Life as the insurer;

(4)    all outstanding claims-related rights and liabilities of NMLA in respect of the life insurance contracts will be transferred to AMP Life such that any claims arising under or in connection with any life insurance contract must be made against AMP Life, rather than NMLA;

(5)    all premiums and other amounts payable to or recoverable by NMLA under the life insurance contracts will be payable to and recoverable by AMP Life;

(6)    AMP Life will be entitled to enforce all rights and remedies that, but for the scheme, would have been enforceable by NMLA under or in respect of the life insurance contracts;

(7)    any policy owner under a life insurance contract or other person who has a claim on or obligation to NMLA under or in respect of a life insurance contract will have the same claim on or obligation to AMP Life in substitution for his or her claim on or obligation to NMLA irrespective of when such claim or obligation arose;

(8)    any stamp duty and other costs and expenses incurred in connection with the scheme will not be paid by or charged to policy owners, but will be met by AMP Financial Services Holdings Limited; and

(9)    the transfer will take effect on or around 1 January 2017 or another date agreed between AMP Life and NMLA and approved by the Court (“effective date”).

Reasons for the scheme

25    The applicants contend that the scheme will result in the rationalisation of the AMP Group’s Australian and New Zealand life insurance business into a single legal entity (apart from the business carried on in Taiwan and referred to in [21] above), with a simplified statutory fund structure that aligns more closely with the existing management structure. This rationalisation is intended to improve the efficiency of policy owner and shareholder capital use through improved risk diversification within the statutory funds, simplify certain administrative processes (such as the production of statutory financial reports), and facilitate future operational efficiency improvements.

Intentions following implementation of the scheme

26    It is AMP Group’s intention (as well as the intention of the applicants) that the scheme will not result in any changes to:

(1)    the insurance policies issued by NMLA apart from AMP Life being substituted as the insurer under the policies and consequential changes to statutory fund references;

(2)    the processes for capital management within the AMP Group;

(3)    reinsurance arrangements;

(4)    the current procedures for underwriting policies as a result of the transfer;

(5)    the current procedures for handling claims as a result of the transfer; and

(6)    the current business planning or operating models.

The proposed process for notifying affected policy owners

27    In substance, the applicants propose to give an approved summary of the scheme to all transferring NMLA policy owners to the extent that it is reasonably feasible to do so, but not to give an approved summary to:

(1)    The remaining NMLA policy owners, being those policy owners whose policies are referable to NMLA’s statutory fund no. 3; and

(2)    The AMP Life policy owners.

28    The applicants propose the following procedures to bring the scheme to the attention of affected policy owners:

(1)    a notice of intention to make the application to the Court for confirmation of the scheme (“notice of intention”) will be published in several newspapers circulating in Australia and New Zealand (as approved by APRA) and in the Commonwealth Notices Gazette to draw attention to the scheme. This advertising is required by s 191(2)(b) of the Act and reg 9.02 of the Life Insurance Regulations 1995 (Cth);

(2)    a further advertisement about the scheme will be published in the front section of the newspapers referred to above. This advertising will be in addition to, and in a different form from, the notice of intention;

(3)    communications about the scheme have or are proposed to be published on AMP Group's official Twitter account in both Australia and New Zealand;

(4)    policy owners of the applicants will have an opportunity to inspect the notice of intention, scheme document, scheme summary, appointed actuary’s report and independent actuary’s report (“inspection documents”) in all the locations in Australia and New Zealand referred to in the notice of intention and scheme summary and will be able to request a copy of these documents free of charge (the notice of intention will explain that the documents are so available);

(5)    the inspection documents will also be published on the dedicated webpages www.amp.com.au/transfer and www.amp.co.nz/transfernz and links to these dedicated webpages will be included on the websites www.amp.com.au and www.amp.co.nz (the websites of AMP Group in Australia and New Zealand) and on “My AMP” (an online customer portal used by the applicants’ customers). The newspaper advertisements and policy owner notification will include references to the webpages;

(6)    newsletters communicating the scheme to AMP Group’s licensed advisers (in New Zealand, the AMP Group’s nominated representatives) and independent financial advisers (“advisers”) have been sent by email, with a further communication to the advisers proposed for 6 October 2016;

(7)    each of the scheme summary, the notice of intention and the webpages will include references to dedicated toll free phone numbers in Australia and New Zealand to a dedicated contact centre to receive enquiries in relation to the scheme). The applicants will provide a formal briefing and training to those staffing the call centre for that purpose;

(8)    a flyer about the scheme will be sent to persons who become NMLA policy owners on and from the day after the date of the confirmation hearing up to and including the effective date; and

(9)    a product disclosure statement (“PDS”) update in relation to the scheme will be published on a dedicated website on and from 8 October 2016, up to and including the effective date. Each person who takes out an NMLA policy is offered a “cooling-off” period of 30 days in Australia and a “free look” period of 14 days in New Zealand under the terms of the policy as referred to in the relevant PDS for the product. Policy owners may cancel their policies during the “cooling-off”/”free look” period.

Legal Framework

29    Section 191 of the Act provides:

(1)    In this section:

affected policy owner means the owner of a policy that is referable to a statutory fund affected by a scheme.

approved summary means a summary approved by APRA.

(2)    An application for confirmation of a scheme may not be made unless:

(a)    a copy of the scheme and any actuarial report on which the scheme is based have been given to APRA in accordance with the regulations; and

(b)    notice of intention to make the application has been published by the applicant in accordance with the regulations; and

(c)    an approved summary of the scheme has been given to every affected policy owner.

(3)    Without limiting the provision that may be made by the regulations for the purposes of paragraph (2)(b), the notice referred to in that paragraph must include, in relation to each company affected by the scheme, details of the place and time at which an affected policy owner may obtain a copy of the scheme.

(4)    An affected policy owner is entitled, on his or her request, to be provided by the company with one copy of the scheme free of charge.

(5)    The Court may dispense with the need for compliance with paragraph (2)(c) in relation to a particular scheme if it is satisfied that, because of the nature of the scheme or the circumstances attending its preparation, it is not necessary that the paragraph be complied with.

30    Section 10 provides:

(1)    For the purposes of this Act:

(a)    a life company issues a policy when the company enters into the contract that constitutes the policy; and

(b)    a policy is issued to the person with whom the life company enters into the contract.

(2)    For the purposes of this Act, the owner of a policy is:

(a)    the person to whom the policy is issued; or

(b)    if the rights of that person under the policy have been assigned under this Act or transferred by the operation of the policy, the person who has those rights.

31    The cases have recognised that the policy underlying s 191(2)(c) is to give every affected policy owner a summary of the scheme and an opportunity, if he or she so desires, to make submissions to the Court in respect of any application for confirmation of the Scheme. In particular, in The Application of Commonwealth Life Ltd & Anor [2003] FCA 501; (2003) 12 ANZ Insurance Cases 90-117 at [8], Sackville J stated:

I think that some care needs to be taken before an order is made dispensing with the requirements of s191(2)(c) of the Act. Clearly enough, the policy underlying the statutory requirement, when read in conjunction with s191(2)(b), is to give every affected policyholder a summary of the scheme and, an opportunity, if he or she so desires, to make submissions to the Court in respect of any application for confirmation of the scheme. A right to be heard in relation to a proposed scheme may be of little value if a person does not know of the proposal.

32    The principle stated by Sackville J has most recently been approved in the context of applications for dispensation under s 17C in Application of Gordian RunOff Limited under the Insurance Act 1973 (Cth) [2013] FCA 983 at [16]; AAI Limited, application under the Insurance Act 1973 (Cth) [2015] FCA 452 at [22]; QBE Insurance (Australia) Ltd, in the matter of Division 3A of Part IIIA of the Insurance Act 1973 (Cth) & QBE Insurance (Australia) Ltd [2015] FCA 1223 at [23].

33    Even so, the applicants submitted that dispensation from the requirement to give policy owners referable to the receiving fund, such as AMP Life policy owners, a summary of the Scheme has been routinely granted in previous applications under Pt 9 of the Act. Examples given were Asteron Life Ltd, in the matter of Asteron Life Ltd [2011] FCA 1230; BT Life Limited, in the matter of BT Life Limited [2011] FCA 1100; St Andrew’s Life Insurance Pty Ltd, the application of St Andrew’s Life Insurance Pty Ltd and The Colonial Mutual Life Assurance Society Limited [2010] FCA 488; PrefSure Life Limited & Tower Australia Limited [2007] FCA 88.

34    While each case necessarily turns on its own facts, the considerations which have been taken into account in the exercise of the discretion to grant dispensation include:

(1)    the intra-group nature of a scheme due to the lack of, or limited, difficulty in passing on a claim that is made on the transferring insurer to the receiving insurer: see Calliden Group Limited in the matter of Calliden Group Limited [2007] FCA 2019 (“Re Calliden Group”); MMIA Pty Ltd and QBE Insurance (Australia) Limited [2008] FCA 1239 (“Re MMIA”);

(2)    the nature of the scheme and whether it involves changes to the contractual benefits or entitlements and security of policy owners in respect of whom dispensation is sought;

(3)    evidence by qualified actuaries as to whether policy owners in respect of whom dispensation is sought will be detrimentally affected by the scheme;

(4)    the practical difficulties and the costs involved in providing a scheme summary to policy owners in respect of whom dispensation is sought;

(5)    the extent to which the scheme may be brought to the attention of policy owners by means other than the scheme summary;

(6)    the lack of material changes to policy terms and conditions: see Re QBE; and

(7)    the involvement and attitude of APRA to the application: see Re Calliden Group ; Re MMIA; Westport Insurance Corporation, in the matter of Westport Insurance Corporation [2009] FCA 1357; (2009) 16 ANZ Insurance Cases 61-830; American Home Assurance Company, in the matter of American Home Assurance Company [2010] FCA 1499; Re QBE.

35    The discretion to make dispensation orders is a general one and the provision does not specify the criteria that the Court is to apply in determining whether “the nature of the scheme or the circumstances attending its preparation warrant” the making of proposed orders: Re QBE at [16].

Reasons for seeking dispensation

36    The grounds for seeking dispensation relate to the nature of the scheme and the circumstances attending to its preparation. The applicants contended that the following matters support the orders sought:

(1)    the scheme will not result in any changes to the policy terms and conditions of policies issued by NMLA apart from AMP Life being substituted as the insurer and consequential changes to statutory fund references for policies being transferred;

(2)    the scheme will not result in any changes to the policy terms and conditions of policies issued by AMP Life;

(3)    the appointed actuary’s report and the independent actuary’s report have concluded that in respect of the effect of the scheme on existing AMP Life policy owners, NMLA policy owners whose policies are proposed to be transferred to AMP Life and NMLA policy owners whose policies are to remain with NMLA, that:

(a)    there will be no effect on their contractual benefits or other rights;

(b)    there will be no adverse effect on their reasonable benefit expectations;

(c)    each of the statutory funds of AMP Life, and AMP Life as a whole, will be in a sound financial position immediately following the Scheme taking effect;

(d)    NMLA statutory fund no. 3 (relating to business which is not included in the scheme), and NMLA as a whole, will be in a sound financial position immediately following the scheme taking effect; and

(e)    there will be no adverse effects on the security of their benefits in any material respect;

(4)    the proposed notification program;

(5)    the steps taken by the applicants to reduce the number of policy owners for whom NMLA does not hold a current address;

(6)    there would be a considerable cost involved in mailing out a scheme summary and covering letter to AMP Life policy owners; and

(7)    the applicants would not be in a position to mail out a scheme summary and covering letter to AMP Life policy owners within the business timeline and doing so would significantly delay achieving the benefits the scheme will bring.

Nature of the scheme

37    I accept the evidence that the scheme will not result in any changes to policy terms and conditions of policies:

(1)    issued by NMLA apart from AMP Life being substituted as the insurer and consequential changes to statutory fund references for policies being transferred; and

(2)    issued by AMP Life.

38    The scheme will not result in any changes to the claim management approaches and procedures for NMLA.

39    The appointed actuary’s report and the independent actuary’s report have concluded that in respect of the effect of the scheme on existing AMP Life policy owners, NMLA policy owners whose policies are proposed to be transferred to AMP Life and NMLA policy owners whose policies are to remain with NMLA:

(1)    there will be no effect on their contractual benefits or other rights;

(2)    there will be no adverse effect on their reasonable benefit expectations;

(3)    each of the statutory funds of AMP Life, and AMP Life as a whole, will be in a sound financial position immediately following the scheme taking effect;

(4)    NMLA statutory fund no. 3 (relating to the Taiwanese business which is not included in the scheme), and NMLA as a whole, will be in a sound financial position immediately following the scheme taking effect; and

(5)    there will be no adverse effects on the security of their benefits in any material respect.

Circumstances attending the preparation of the scheme

40    The applicants sought to rely on the extensive notification program which they propose to undertake. In particular, they noted the following matters:

(1)    their proposal to send, by regular pre-paid post, a copy of the scheme summary and covering letter to NMLA policy owners in Australia and New Zealand for whom NMLA holds a current address up to and including 5 October 2016 and a copy of the scheme summary in the welcome packs to NMLA policy owners in Australia and New Zealand who become policy owners from 6 October 2016 up to and including the date of the confirmation hearing of the scheme. For this reason, it can be expected that most new policy owners who are issued a policy by NMLA in Australia and New Zealand 25 days before the confirmation hearing will receive a copy of the scheme summary;

(2)    that as at 12 March 2016, the applicants did not have current addresses for approximately 26,769 policy owners who are flagged on its record keeping systems as having postal material returned as undeliverable or incomplete addresses. In an effort to reduce the number of policy owners for whom the applicants do not have a current address, the applicants engaged Veda Advantage Ltd to assist with a one-off process to obtain address information sourced for a variety of external data resources. Following this process, the 26,769 owners for whom the applicants had no current mailing address was reduced by 3,525;

(3)    the notification program was designed having regard to the recommendations of Universal McCann, external media advisers engaged by the applicants;

(4)    it would cost approximately $1.5 million to require the applicants to mail out a scheme summary and covering letter to the AMP Life policy owners, of whom there were 500,236 as at 15 June 2016. Further, the applicants would not be able to do so within the planned business timeline for an effective date of 1 January 2017. The effective date would likely have to be moved to 1 July 2017, which would significantly delay the benefits the scheme will bring. This is due, among other things, to:

(a)    at least six weeks being required to extract and validate (to the extent possible) customer details from multiple systems and a further two weeks to build and test a data base;

(b)    a longer time required for printing and processing; and

(c)    an increased period for sending out the scheme summary and covering letter: this is currently planned over three days, it would likely have to extend over a period of six days to facilitate orderly customer support.

Conclusions

41    Mr Jackman SC submitted, and I accepted that the remaining NMLA policy owners (being the policy owners in respect of the Taiwanese business) are not affected policy owners within the meaning of s 191(2)(c): cf Macquarie Life Limited, in the matter of Macquarie Life Limited [2016] FCA 973 at [25] and [27] per Allsop CJ.

42    Based on the evidence provided, I was satisfied that the notification program will be likely to lead to notification of a very large number of affected policy owners, sufficient to bring forth, in all likelihood any objection to the scheme that is based on viable objective grounds: cf. Application of Sompo Japan Insurance Inc. under the Insurance Act 1973 (Cth) [2014] FCA 396 at [25].

43    On that basis, and taking into account APRA’s satisfaction with the dispensation orders, I was satisfied that it was not necessary that there be compliance with s 191(2)(c) and that it was appropriate to make the orders sought.

44    In particular, I was satisfied that it would be unduly burdensome to require the applicants to take additional steps to notify AMP Life policy owners of the proposed scheme.

Associate:

Dated:    13 October 2016